Serving Los Angeles to Santa Barbara

Reviews

  • I wanted to reach out and thank you for running an ethical, efficient and effective business.

    I wanted to reach out and thank you for running an ethical, efficient and effective business. A few weeks ago we had another company come out and look at the A/C and heating system at my house. They pitched us a "vital" $2300 deep clean of our system, including the ducts. It seemed a little fishy to me. In conversation with Wendy Tremiti, she mentioned that you are in that business. I called and made an appointment with one of your people. They were at my house this morning and suggested that a $200 service might be of value, but that was it. As such, you good people just saved us $2100 bucks. We are most grateful. Josh was the employee who did our service. My wife Thea said he was terrific. Thanks again.

    - Brian S.

  • My experience with your company have been well above all expectations.
    Nate got back to me immediately, all questions are answered, and the problem was solved with a single phone call. This is yet one more reason to absolutely love you guys and gals! Letti and her amazing ability to assess the situation, and formulate a solution, my experience with your company have been well above all expectations.  The installation was impeccable. The work was flawless, and the equipment functions better than I could have possible expected. All in all my experiences with West Coast Air has been one of the best in all of my 50 years in Home construction. I would highly recommend your company to anyone searching  for the highest quality equipment, design, installation, an service. My heartfelt gratitude goes out to everyone involved in our project. Thank you to you all. I look forward to working with you in the future!

    - Peter D.

  • The insulations were superb!
    We are so very happy with our new AC & Heating Units. The insulations were superb! What great folks you have working for you. To begin with, Leiti was so engaging, so sweet, and honest that we took to her immediately. And the installers were so accommodating and cautious about their work. From taking care, to place tarps all over their working areas. They went over board in instructing about ho to operate and maintain these new appliances. Kudos to Art and Gary, what fine fellows they are! And last, but not least was Ben, also very pleasant to work with. So you have a great and competent team in your company. I will highly recommend your company to anyone who may need your services. Thank you very much.

    - Joel & Judy B.

  • I wouldn't be surprised if you catch him walking on water.
    Hello my name is Sam. I recently placed a service call to you guys for my residence in Port Hueneme on 27 November, 2020. Basically, my central heating unit was on the fritz and I was worried it was time to replace the whole thing altogether. By my guess, the unit is at least twenty years old and most (if not all) its components are likely original. I understand repairs like these can be costly and in times like these, I'm not entirely sure I'd be able to cover it. Your technician, Nick Donwen, is an absolute legend. This man was as courteous as he was professional. Not only did he get the old hunk of junk running, he also assured me that if I ran into any problems with the heating in the future that he would come back to take care of it personally. As a prior service member, it's encouraging to know other vets have my back. I truly felt valued as a customer. Seriously though, this guy works miracles. I wouldn't be surprised if you catch him walking on water. I'm grateful for everything you folks have done for me and my family. I will definitely be recommending your services to my acquaintances. Thank you and God bless.

    - Samuel S

  • They were transparent, courteous, timely, and professional from start to finish — and the price was competitive.

    The crew at West Coast Air Conditioning updated my older home’s AC system. They were transparent, courteous, timely, and professional from start to finish — and the price was competitive.

    They took time to diagnose the problem, work through options, and make sure what I was getting was what I actually needed and not some up-sell or a cookie cutter solution. I totally recommend them.

    Nick, Letti, Alex, Guillermo, Nate, Jake, Steven, Art, Gary, and Andy were all terrific.

    Thanks, West Coast!

    - G Beck.

  • We are super satisfied and we highly recommend West Coast Air Conditioning!!!

    Excellent service all around!  

    Letty who initially came out to place the bid on the job was extremely informative she took her time to explain everything and was very responsive.

    Guillermo and Andy who serviced the work were prompt, very organized, thorough, and kept the workspace clean (which is really rare). They also educated us on additional things that we could do to tackle our concerns in regards to allergies.  We will be going to west coast air for future projects and we will be specifically requesting Guillermo and Andy because they were super awesome!  

    Bottom line... We are super satisfied and we highly recommend West Coast Air Conditioning!!!

    - Nicole M.

  • I highly recommend West Coast Air Conditioning
    I highly recommend West Coast Air Conditioning due to their competitive pricing, well informed and experienced sales representative, 24/7 service coverage, and highly professional installation crew who completed a difficult home install in one day. I want to give a big shout out and thank you to Ben (Professional Sales Rep.), Nate (Project Lead), Alex, Art, and Guillermo. As a homeowner, we could not be happier.

    - Ken F.

  • This was an overall excellent experience and we're really happy.
    This was an overall excellent experience and we're really happy. The salesman, Ben, made sure we knew what ALL of our different options were.  He was friendly and professional and extremely knowledgeable. Alex and Guillermo installed our system and I can't say enough about how great they were.  The installation was more complicated than they expected but they tackled it professionally and with good humor. 
    Thank you to the team at West Coast for making our lives cooler and more comfortable!

    - Jen F.

  • This place is a great example of the excellent customer service that is so rare today.

    This place is a great example of the excellent customer service that is so rare today. Without going into details of a long story, they went out of their way to get me back into a working air conditioner, and I am grateful to them for that.

    Ben was my phone contact and Nick, the retired veteran, my technician, and both were awesome. Nick is extremely knowledgeable and knew right where to go to fix the problem. I am always worried about companies trying to get me to take a more expensive route and there was none of that here. 

    Friendly, knowledgeable, professional, and a veteran. You can ask for more than that. Thank you for getting my air conditioner back on track and giving me a good night's sleep again in this hot weather.

    - KC S.

  • I HIGHLY recommend West Coast Air Conditioning!

    I HIGHLY recommend West Coast Air Conditioning! I've used them for residential and commercial projects in the past and most recently for a new house in Los Angeles. Ben and his crew (Nate, Adam and others) did an amazing job on our new AC and furnace for our home. The whole process from proposal to job completion was outstanding. The guys were clean, courteous, very knowledgeable and fast! They removed and replaced an existing 5 ton AC unit and furnace (moved from the floor to attic) and all ductwork within a couple of days. I can't recommend them enough. Their price was also the lowest from other quotes that I got in the Los Angeles area!

    - Jed H.