They were transparent, courteous, timely, and professional from start to finish — and the price was competitive.
The crew at West Coast Air Conditioning updated my older home’s AC system. They were transparent, courteous, timely, and professional from start to finish — and the price was competitive.
They took time to diagnose the problem, work through options, and make sure what I was getting was what I actually needed and not some up-sell or a cookie cutter solution. I totally recommend them.
Nick, Letti, Alex, Guillermo, Nate, Jake, Steven, Art, Gary, and Andy were all terrific.
Thanks, West Coast!
We are super satisfied and we highly recommend West Coast Air Conditioning!!!
Excellent service all around!
Letty who initially came out to place the bid on the job was extremely informative she took her time to explain everything and was very responsive.
Guillermo and Andy who serviced the work were prompt, very organized, thorough, and kept the workspace clean (which is really rare). They also educated us on additional things that we could do to tackle our concerns in regards to allergies. We will be going to west coast air for future projects and we will be specifically requesting Guillermo and Andy because they were super awesome!
Bottom line... We are super satisfied and we highly recommend West Coast Air Conditioning!!!
I highly recommend West Coast Air ConditioningI highly recommend West Coast Air Conditioning due to their competitive pricing, well informed and experienced sales representative, 24/7 service coverage, and highly professional installation crew who completed a difficult home install in one day. I want to give a big shout out and thank you to Ben (Professional Sales Rep.), Nate (Project Lead), Alex, Art, and Guillermo. As a homeowner, we could not be happier.
This was an overall excellent experience and we're really happy.This was an overall excellent experience and we're really happy. The salesman, Ben, made sure we knew what ALL of our different options were. He was friendly and professional and extremely knowledgeable. Alex and Guillermo installed our system and I can't say enough about how great they were. The installation was more complicated than they expected but they tackled it professionally and with good humor.
Thank you to the team at West Coast for making our lives cooler and more comfortable!
This place is a great example of the excellent customer service that is so rare today.
This place is a great example of the excellent customer service that is so rare today. Without going into details of a long story, they went out of their way to get me back into a working air conditioner, and I am grateful to them for that.
Ben was my phone contact and Nick, the retired veteran, my technician, and both were awesome. Nick is extremely knowledgeable and knew right where to go to fix the problem. I am always worried about companies trying to get me to take a more expensive route and there was none of that here.
Friendly, knowledgeable, professional, and a veteran. You can ask for more than that. Thank you for getting my air conditioner back on track and giving me a good night's sleep again in this hot weather.
I HIGHLY recommend West Coast Air Conditioning!
I HIGHLY recommend West Coast Air Conditioning! I've used them for residential and commercial projects in the past and most recently for a new house in Los Angeles. Ben and his crew (Nate, Adam and others) did an amazing job on our new AC and furnace for our home. The whole process from proposal to job completion was outstanding. The guys were clean, courteous, very knowledgeable and fast! They removed and replaced an existing 5 ton AC unit and furnace (moved from the floor to attic) and all ductwork within a couple of days. I can't recommend them enough. Their price was also the lowest from other quotes that I got in the Los Angeles area!